Privacy policy

PRIVACY POLICY
Last Updated: October 8, 2025

Sara Jassim Al Arif [“we”, “us”, “our”] operates this website and store, including all related features, content, digital products, memberships, subscriptions, workshops, dispatches, and services [the “Services”].

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, subscribe to our memberships, or otherwise engage with our Services.
By accessing or using the Services, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your personal information as described here.

1. PERSONAL INFORMATION WE COLLECT
We may collect the following categories of information, depending on how you interact with us:
Contact details: name, email, billing address, shipping address, and phone number.
Payment details: payment card information, transaction details, billing confirmations.
Account information: login credentials, preferences, subscription settings.
Transaction history: digital products purchased, subscriptions, workshop bookings, returns or cancellations. Communications: information you provide when contacting us for support or inquiries. Device and usage information: IP address, browser type, device identifiers, and interactions with our website [through cookies or analytics tools]. We do not intentionally collect sensitive categories of data [e.g., health, religion, biometric data].

2. HOW WE COLLECT INFORMATION
We collect information in the following ways:
Directly from you: when you place an order, subscribe, register for a workshop, or contact us.
Automatically: through your device when you browse our website [cookies, analytics].
From third-party service providers: including Shopify, payment processors, and logistics partners.

3. HOW WE USE YOUR INFORMATION
We process your personal information for the following purposes:
To provide and deliver Services: processing payments, managing subscriptions, fulfilling orders [including dispatches and prints], enabling downloads, and providing access to digital tools.
To personalize your experience: remembering preferences, tailoring product recommendations.
To communicate with you: sending confirmations, updates, and customer support responses.
For marketing [with consent]: sharing newsletters, membership updates, or promotions. You can opt out anytime.

For security and fraud prevention: protecting accounts and preventing misuse of Services.
For legal compliance: fulfilling obligations under UAE laws and responding to lawful requests.

4. HOW WE SHARE YOUR INFORMATION
We may disclose personal information in the following circumstances:
With Shopify: as our hosting platform, which processes your data to operate and improve the Services.
With service providers: such as payment gateways, IT support, analytics, or logistics providers.
With partners [where applicable]: for events, workshops, or collaborative offerings, but only with your consent.
If required by law: to comply with UAE legal obligations or respond to lawful government requests.
In business transfers: if our business undergoes restructuring, merger, or sale.
We do not sell your data to third parties.

5. COOKIES AND ANALYTICS
We use cookies and analytics tools to improve functionality, measure performance, and tailor your experience. You can manage or disable cookies in your browser settings, though some features may not work as intended.

6. CHILDREN’S DATA
Our Services are not directed to children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have it deleted.

7. SECURITY AND RETENTION
We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is entirely secure.
We retain your data only as long as necessary to:
fulfill your purchases and subscriptions, comply with legal obligations,
resolve disputes, and enforce agreements.

8. YOUR RIGHTS [UAE PDPL + INTERNATIONAL USERS]
Under the UAE Federal Personal Data Protection Law [PDPL] and, where applicable, international data protection laws, you may have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data [subject to legal or contractual obligations].
Withdraw consent for marketing communications.
Object to processing for certain purposes.
Request data portability [in limited circumstances].
To exercise these rights, email us at letstalk@saralarif.com. We may verify your identity before fulfilling your request.

9. INTERNATIONAL DATA TRANSFERS
Because our Services are powered by Shopify and supported by third-party providers, your personal data may be transferred and processed outside the UAE, including in countries that may not have the same data protection laws.
Where applicable, we ensure adequate safeguards are in place, such as contractual protections, to keep your data secure.

10. MARKETING COMMUNICATIONS
If you subscribe to our newsletter or memberships, we may send you updates and promotional communications. You may opt out at any time by clicking “unsubscribe” in our emails or by contacting us directly.
Even if you opt out of marketing, we may still send essential service messages [e.g., about your order, subscription, or account].

11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the new “Last Updated” date.

12. CONTACT US
If you have any questions about this Privacy Policy, or would like to exercise your rights, please contact us:
Sara Jassim Al Arif
Trade License No.: 1560085
Dubai, United Arab Emirates
Email: letstalk@saralarif.com